dk-indie-apps

IQart — Support

Need help, found a bug, or have a question about a painting? Get in touch.

We read every email. We’re a small indie team, so replies usually come within a few days.

Frequently asked questions

My progress or collection disappeared

Quiz progress, your collection, and stats are stored locally on your device. If you uninstall and reinstall the app, they reset. The app does not sync to iCloud.

I bought the full version but the quiz is still locked

Open the Settings tab and tap Restore Purchases. If it’s still locked, make sure you’re signed in to the App Store with the same Apple ID you used to buy it. If the problem persists, email us.

I want a refund

In-app purchase refunds are handled entirely by Apple. Visit reportaproblem.apple.com and request a refund directly. We have no access to your payment information and cannot issue refunds ourselves.

I think an answer or attribution is wrong

We’d love to fix it. Email us the question (a screenshot helps) and what you think the correct answer is. We verify artwork attributions against public art databases and update the content in app releases.

The app crashed

Please email us with:

Your iPhone model
Your iOS version
What you were doing just before the crash

When does the Daily Challenge reset?

A new Daily Challenge appears every day. The same date always gives the same ten questions.